Fresh Face Skin In-Salon Treatment Memberships can only be purchased in-salon and are treatment-based memberships and not dollar-based accounts or credit systems.

Treatments included within the membership have been specifically recommended by your skin therapist as part of your personalised treatment plan. If a treatment is changed on the day, any price difference will not be carried forward, credited, refunded or applied to future services.

Treatment intervals form part of the recommended treatment plan and have been carefully selected to support both safety and results.

To ensure the best possible outcomes, clients are expected to follow the recommended home care, topical skincare routine, and internal supplement plan provided by their therapist where applicable. Proper skin preparation plays an important role in ensuring treatments can be safely performed as planned.

Should the skin present with signs of barrier impairment, inflammation, sensitivity, contraindications, or any condition that may increase the risk of an adverse reaction, Fresh Face Skin reserves the right to modify, postpone, or substitute the scheduled treatment on the day of the appointment.

This may apply to advanced treatments such as Skin Needling, IPL, RF Age Defying, Chemical Peels, or other corrective treatments where the skin is not considered suitably prepared or safe to proceed.

Where a treatment change is required for safety reasons, an alternative treatment may be performed at the therapist's discretion. Clients acknowledge that the replacement treatment may be of a lower value than the treatment originally included within the membership, and no credit, refund, carry-forward value, or adjustment will apply.

Should you need to reschedule a pre-booked membership appointment, you must contact Fresh Face Skin directly on 0497 730 890. Due to treatment timing requirements and membership expiry limitations, online rescheduling may not always be suitable.

Clients acknowledge that changes to pre-booked appointments may impact their ability to complete all treatments within the membership expiry period.

Where appointments are moved outside the recommended treatment intervals, Fresh Face Skin reserves the right to adjust, postpone or modify future treatments where required for safety, skin health, treatment efficacy, or therapist recommendation.

Fresh Face Skin's standard cancellation policy applies to all membership appointments.

Treatment plans may be adjusted by Fresh Face Skin throughout the membership period if your skin condition, contraindications, goals, medical circumstances, lifestyle factors, or therapist recommendations change.

Once a Fresh Face Skin In-Salon Treatment Membership has been purchased and activated, it forms part of an agreed treatment and payment plan and must be completed in accordance with these Membership Terms and Conditions.